Welcome To The Purple Support Center

Answers To Your Most Purpl-y Questions

Does the 100-night trial start when the mattress ships or when it’s delivered?

Once your Purple® Mattress arrives at your doorstep you have 100-nights to fall head-over-heels in love or we will have the mattress picked-up (free of charge) and get you a full refund. Just make sure you contact us within 100-nights! Yes, it’s as awesome as it sounds. :)

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What are the dimensions of the Purple Beds?

Feel free to check out the dimensions of the Purple® Mattress at https://purple.com/mattresses/purple-mattress/buy (You can find the...

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Does the Purple Mattress need a box spring?

No it doesn't. You won't want to use a box spring. Springs can break down over time and cause the mattress to sag. For a supportive base, of...

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