Welcome To The Purple Support Center

Answers To Your Most Purpl-y Questions

Does the Purple Mattress off-gas?

Nope! The Purple material is 100% non-toxic and our high-density polyurethane foam is CertiPUR-US certified which means it has the lowest toxicity out there! Purple may have a faint “new mattress smell” that comes off as “nutty or woodsy” at first, but it fades quickly. There is no strong off-gassing. :)

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What are the dimensions of the Purple Beds?

Feel free to check out the dimensions of the Purple® Mattress at https://purple.com/mattresses/purple-mattress/buy (You can find the...

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Does the Purple Mattress need a box spring?

No it doesn't. You won't want to use a box spring. Springs can break down over time and cause the mattress to sag. For a supportive base, of...

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Does the 100-night trial start when the mattress ships or when it’s delivered?

Once your Purple® Mattress arrives at your doorstep you have 100-nights to fall head-over-heels in love or we will have the mattress picked-up (free of...

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