How do I purchase a replacement remote, if needed? Purple Customer Care will be happy to help you! Please call 1-888-550-3746 to purchase a replacement. Related articles How do I pair my remote? Can you offer more details on the Purple™ PowerBase remote? Where do I find the QR code that pairs the app to my base? Ascent Adjustable Base™ - Owner's Manual What is the name of the Purple PowerBase app?