Please Note: In light of COVID-19, some delivery windows might be extended. We are doing all we can to ensure you receive your items as quickly as possible and sincerely appreciate your understanding. Additionally, wait times to speak with a customer service representative may be longer than normal. We apologize for any inconvenience and greatly appreciate your patience during these unusual times.

Purple supports.

What mattress foundation should I use?
Do Purple products come with a free trial?
Do you charge a restocking fee?
What is the Purple® Mattress warranty?
Do you need to use Purple® Sheets with the Purple® Mattress?
Where can I try Purple?
Product Care & Washing Instructions
Does Purple sell mattress toppers?
What kind of mattress protector do I need?
Does the 100-night trial start when the Purple® Mattress ships or when it's delivered?

After I return my Purple product, how long does it take for my refund to return to my account?

The funds are usually returned within 2-7 business days, all depending on your banking institution. If you have further questions please feel free to contact our Customer Care team at 888-848-8456.

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Purple supports.

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