We do not sell a mattress after it has been used. A returned Purple® Mattress will be donated or recycled. They will never be returned to the Purple warehouse.
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Please Note: In light of COVID-19, some delivery windows might be extended. We are doing all we can to ensure you receive your items as quickly as possible and sincerely appreciate your understanding. Additionally, wait times to speak with a customer service representative may be longer than normal. We apologize for any inconvenience and greatly appreciate your patience during these unusual times.