Please Note: In light of COVID-19, some delivery windows might be extended. We are doing all we can to ensure you receive your items as quickly as possible and sincerely appreciate your understanding. Additionally, wait times to speak with a customer service representative may be longer than normal. We apologize for any inconvenience and greatly appreciate your patience during these unusual times.
If for any reason you are dissatisfied with your product, you can return it for a full refund within 30 days following your delivery. To be eligible for a return, your Purple™ Duvet must be clean and undamaged.
To initiate your return, please call 888-848-2305 or email returns@purple.com (non-mattress returns only)
*Customer responsible for return shipping.
For more information regarding Purple Returns, please click HERE
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