Purple supports.

Problem with Order

• Part of my order is missing. How can I resolve this issue?

Where is my order?

• What's my order status?

General Information

• Do Purple products come with a free trial?
• How do I find my order number?
• What Is the Recycling Fee on My Order?
• Does the 100-night trial start when the Purple® Mattress ships or when it's delivered?
• What is a 100-night trial?
• What is your refund policy?

Order Changes

• Can I cancel my order?
• I input the wrong address or information at checkout. How can I update that?