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  1. Purple Innovation, LLC
  2. Returns

Returns

Return FAQs

  • Do Purple products come with a trial?
  • Does the 100-night trial start when the Purple® Mattress ships or when it's delivered?
  • Will you sell a mattress after it's been used?
  • How many nights do I have to test the Purple® Mattress before I can return the product?
  • I want to return my Purple® Mattress, but I used the financing option. How does this process work?
  • What do you do with mattresses that have been returned?
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Return Policies

  • If I order off of Amazon is the return policy the same?
  • After I return my Purple product, how long does it take for my refund to return to my account?
  • What items can be returned?