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How does the massage feature on the Purple™ PowerBase work?
This PowerBase has been retired. For information on our new adjustable bases, click HERE. It's a smooth resonant-frequency massage that helps your body relax and doesn't bounce you around like a ...
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How do I wash the Purple® Pillow or the Purple® Seat Cushion?
You can wash the Purple® Seat Cushion or Purple® Pillow with some warm water and a gentle detergent in the sink or tub. Remove the cover before washing and allow it to dry completely before use.
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Can I get replacement parts for the Clip Metal Base?
We currently do not sell replacement parts for the base. If you need assistance with a warranty, check out our website here: https://purple.com/warranty
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What is zero gravity when using the Purple™ PowerBase?
This PowerBase has been retired. For information on our new adjustable bases, click HERE. The Purple™ PowerBase offers a Zero Gravity setting, which is NASA's discovery of the optimal body positi...
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Is the Purple® Mattress made in the USA?
Yes! The Purple® Mattress is designed, assembled, and fulfilled right here in the USA. While we proudly manufacture most components domestically, some parts and supplies are sourced internationally...
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What is Purple made out of?
The Grid is an instantly adapting and rebounding comfort layer made from a super-stretchy material (Hyper-Elastic Polymer) we call GelFlex. It’s in all of our mattresses! Learn more about our mater...
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Does the PowerBase price include the mattress?
This PowerBase has been retired. For information on our new adjustable bases, click HERE. The Purple® Mattress is sold separately from the Purple™ PowerBase!
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Is there a weight limit for the Purple Mattresses?
There is no weight limit for the Purple Mattresses, although we do suggest 300 pounds per person or 600 pounds total. Exceeding this recommendation will not void the 10-year warranty and you will s...
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Do you have bundle deals?
We offer incredible bundle deals on our bedding! Check them out, HERE! We also often offer promotions for our awesome customers to take advantage of! Keep an eye out for these deals at Purple.com o...
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How do I move and/or store my Purple® Mattress?
We know moving your Purple® Mattress can be a challenge! And storing it may seem daunting. If you're looking for the most effective way to move and/or store your mattress, we have a few ideas for y...