We understand if you’re eager to start sleeping great on your new Purple® Mattress! Shipping times can vary depending on holidays, promos, and weather conditions, but usually, your order will leave our warehouse within 3-5 business days. Of course, we’ll do our absolute best to get your mattress to you ASAP. The time of arrival to your home can vary depending on the location of where the mattress is being delivered to and your delivery method — ground shipping usually arrives 3-5 business days after it leaves our warehouse, while white glove delivery can take up to a few weeks.
To get a more accurate status update on your Purple order, please feel free to contact our Customer Care team and they will be happy to assist you! Contact us at 888-848-8456 or firstname.lastname@example.org