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- What is the Purple® Pillow return policy?
- Do you offer a financing program?
- What mattress foundation should I use?
- Do Purple products come with a free trial?
- Do you charge a restocking fee?
- What is the Purple® Mattress warranty?
- Do you need to use Purple® Sheets with the Purple® Mattress?
- Where can I try Purple?
We’re delightful.
At Customer Care, we are here to serve you.
Customer Care Hours:
Mon – Fri 7 am – 7 pm MT
Sat - Sun 8:30 am – 5 pm MT
Got questions on returns? Please visit our returns page for information.
Sales Department Hours:
Daily 6 am – 10 pm MT
Visit us in person
Purple Headquarters Showroom:
4100 North Chapel Ridge Rd,
SUITE 100,
Lehi, UT, 84043, US
Lehi, Utah Showroom Hours:
Mon – Sat: 11 am – 7 pm MT
Sun: Closed
Or visit us in a store near you
Purple will be closed in observance
of the following holidays:
Thanksgiving Day – Closed (Thursday, November 25th)
Christmas Eve – Close Early 12 pm MT (Friday, December 24th)
Christmas Day - Closed (Saturday, December 25th)
New Year’s Eve – Close Early 3 pm MT (Friday, December 31st)
New Year’s Day – Open Late 9 am MT (Saturday, January 1st)
General inquiries
Email us at info@purple.com.
Press inquiries
Email us at press@purple.com.
Influencer inquiries
Drop us a line if you’re an influencer and would like more information on the
Purple ambassador program.
Affiliate program inquiries
Purple runs a limited affiliate program. You can apply today to see if you qualify or email us at affiliate@purple.com if you have additional questions.
Partnership inquiries
Email us at partner@purple.com.
Retail inquiries
Want to make money and help butts around the world sit more comfortably? Then becoming an authorized Purple
Retailer might be your calling.
Click here to
learn more!