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We’re delightful.

At Customer Care, we are here to serve you.

Customer Care Hours:  

Call: Mon-Fri 8 am – 6 pm MT
Chat: Mon-Fri 8 am – 6 pm MT

Got questions on returns? Please visit our returns page for information.

Sales Department Hours:  

Call: Mon-Sat 8 am – 6 pm MT
Chat: Mon-Fri 6 am - 10 pm MT
Sat and Sun 8 am - 10pm MT

Visit us in person

Purple University Palace:
1076 S. 750 E.
Orem, UT 84097

Orem, Utah Showroom Hours:
Mon – Sat: 10 am – 9 pm MT
Sun: Closed

Or visit us in a store near you

Purple will be closed in observance
of the following holidays:

Martin Luther King Jr Day – Closed (January 15th)

Presidents Day – Closed (Februray 19th)

Memorial Day – Closed (May 27th)

Independence Day – Closed (July 4th)

Labor Day – Closed (September 2nd)

Thanksgiving Day – Closed (November 28th)

Christmas Day - Closed (December 25th)

New Year’s Day – Closed (January 1st)

General inquiries

Email us at info@purple.com.

Press inquiries

Email us at press@purple.com.

Influencer inquiries

Drop us a line if you’re an influencer and would like more information on the
Purple ambassador program.

Affiliate program inquiries

Purple runs a limited affiliate program. You can apply today to see if you qualify or email us at affiliate@purple.com if you have additional questions.

Partnership inquiries

Email us at partner@purple.com.

Retail inquiries

Want to make money and help butts around the world sit more comfortably? Then becoming an authorized Purple Retailer might be your calling.
Click here to learn more!