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We’re delightful.

At Customer Care, we are here to serve you.

Customer Care Hours:  
Mon – Fri 7 AM – 7 PM MT
Sat - Sun 8:30 AM – 5 PM MT

Returns Department Hours:  
Mon – Fri 8 AM – 4:30 PM MT
Visit our returns page for more details

Please Note: Purple’s customer contact center will close at 3PM MT on Tuesday, December 31st (New Year's Eve) and be closed all day Wednesday, January 1st (New Year's Day). We will re-open at 7AM MT on Thursday, January 2nd.

Visit us in person

Purple Headquarters Showroom:
4100 North Chapel Ridge Rd,
SUITE 100,
Lehi, UT, 84043, US

Lehi, Utah Showroom Hours:
Mon – Sat: 11 AM – 7 PM MT
Sun: Closed

Or visit us in a store near you

Purple will be closed in observance
of the following holidays:

Thanksgiving Day (Thursday, November 28‌th)

Christmas Eve – Close Early 12pm MT (Tuesday, December 24‌th)

Christmas (Wednesday, December 25‌th)

New Year’s Eve – Close Early 3pm MT (Tuesday, December 31‌st)

New Year’s Day (Wednesday, January 1‌st)

Easter (Sunday, April 12th)

General inquiries

Email us at

Press inquiries

Email us at

Influencer inquiries

Drop us a line if you’re an influencer and would like more information on the
Purple ambassador program.

Affiliate program inquiries

Purple runs a limited affiliate program. You can apply today to see if you qualify or email us at if you have additional questions.

Partnership inquiries

Email us at

Retail inquiries

Want to make money and help butts around the world sit more comfortably? Then becoming an authorized Purple Retailer might be your calling.
Click here to learn more!