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At Customer Care, we are here to serve you.
Customer Care Hours:
Call: Mon-Fri 8 am – 6 pm MT
Chat: Mon-Fri 8 am – 6 pm MT
Sales Department Hours:
Call: Mon-Sat 8 am – 6 pm MT
Chat: Mon-Fri 6 am - 10 pm MT
Sat and Sun 8 am - 10pm MT
Visit us in person
Purple University Palace:
1076 S. 750 E.
Orem, UT 84097
Orem, Utah Showroom Hours:
Mon – Sat: 10 am – 9 pm MT
Sun: Closed
Or visit us in a store near you
Purple will be closed in observance
of the following holidays:
Martin Luther King Jr Day – Closed
Presidents Day – Closed
Memorial Day – Closed
Independence Day – Closed
Labor Day – Closed
Thanksgiving Day – Closed
Christmas Day - Closed
New Year’s Day – Closed
General inquiries
Email us at info@purple.com.
Press inquiries
Email us at press@purple.com.
Influencer inquiries
Drop us a line if you’re an influencer and would like more information on the
Purple ambassador program.
Affiliate program inquiries
Purple runs a limited affiliate program. You can apply today to see if you qualify or email us at affiliate@purple.com if you have additional questions.
Partnership inquiries
Email us at partner@purple.com.
Retail inquiries
Want to make money and help butts around the world sit more comfortably? Then becoming an authorized Purple
Retailer might be your calling.
Click here to
learn more!