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At Customer Care, we are here to serve you.
Customer Care Hours:
Mon – Fri 7 AM – 7 PM MT
Sat - Sun 8:30 AM – 5 PM MT
Returns Department Hours:
Mon – Fri 8 AM – 4:30 PM MT
Visit our returns page for more details
Visit us in person
Purple Headquarters
123 East 200 North,
Alpine, UT 84004 USA
Alpine, Utah Showroom Hours:
Mon – Fri: 10 AM – 6:30 PM MT
Sat: 10 AM – 4:30 PM MT
Or visit us in a store near you
Purple will be closed in observance
of the following holidays:
Memorial Day (Monday, May 27th)
Independence Day – Close Early 3pm (Thursday, July 4th)
Thanksgiving Day Eve – Close Early 3pm (Wednesday, November 27th)
Thanksgiving Day (Thursday, November 28th)
Christmas Eve – Close Early 12pm (Tuesday, December 24th)
Christmas (Wednesday, December 25th)
New Year’s Eve – Close Early 3pm (Tuesday, December 31st)
New Year’s Day (Wednesday, January 1st)
General inquiries
Email us at info@purple.com.
Press inquiries
Email us at press@purple.com.
Influencer inquiries
Drop us a line if you’re an influencer and would like more information on the
Purple ambassador program.
Affiliate program inquiries
Purple runs a limited affiliate program. You can apply today to see if you qualify or email us at affiliate@purple.com if you have additional questions.
Partnership inquiries
Email us at partner@purple.com.
Retail inquiries
Want to make money and help butts around the world sit more comfortably? Then becoming an authorized Purple Retailer might be your calling.
Click here to learn more!