At Customer Care, we are here to serve you.
Customer Care Hours:
Mon – Fri 7 AM – 7 PM MT
Sat - Sun 8:30 AM – 5 PM MT
Returns Department Hours:
Mon – Fri 8 AM – 4:30 PM MT
Visit our returns page for more details
Please Note: Purple’s customer contact center will close at 3PM MT on Tuesday, December 31st (New Year's Eve) and be closed all day Wednesday, January 1st (New Year's Day). We will re-open at 7AM MT on Thursday, January 2nd.
Visit us in person
Purple Headquarters Showroom:
4100 North Chapel Ridge Rd,
Lehi, UT, 84043, US
Lehi, Utah Showroom Hours:
Mon – Sat: 11 AM – 7 PM MT
Or visit us in a store near you
Purple will be closed in observance
of the following holidays:
Thanksgiving Day (Thursday, November 28th)
Christmas Eve – Close Early 12pm MT (Tuesday, December 24th)
Christmas (Wednesday, December 25th)
New Year’s Eve – Close Early 3pm MT (Tuesday, December 31st)
New Year’s Day (Wednesday, January 1st)
Easter (Sunday, April 12th)
Email us at email@example.com.
Email us at firstname.lastname@example.org.
Drop us a line if you’re an influencer and would like more information on the
Purple ambassador program.
Affiliate program inquiries
Email us at email@example.com.
Want to make money and help butts around the world sit more comfortably? Then becoming an authorized Purple Retailer might be your calling.
Click here to learn more!