Please Note: In light of COVID-19, some delivery windows might be extended. We are doing all we can to ensure you receive your items as quickly as possible and sincerely appreciate your understanding. Additionally, wait times to speak with a customer service representative may be longer than normal. We apologize for any inconvenience and greatly appreciate your patience during these unusual times.
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At Customer Care, we are here to serve you.
Customer Care Hours:
Mon – Fri 7 AM – 7 PM MT
Sat - Sun 8:30 AM – 5 PM MT
Returns Department Hours:
Mon – Fri 8 AM – 4:30 PM MT
Visit our returns page for more details
Visit us in person
Purple Headquarters Showroom:
4100 North Chapel Ridge Rd,
SUITE 100,
Lehi, UT, 84043, US
Lehi, Utah Showroom Hours:
Mon – Sat: 11 AM – 7 PM MT
Sun: Closed
Or visit us in a store near you
Purple will be closed in observance
of the following holidays:
Thanksgiving Eve – Close Early 3pm MT (Wednesday, November 25th)
Thanksgiving Day (Thursday, November 26th)
Christmas Eve – Close Early 12pm MT (Thursday, December 24th)
Christmas (Friday, December 25th)
New Year’s Eve – Close Early 3pm MT (Thursday, December 31st)
New Year’s Day (Friday, January 1st)
General inquiries
Email us at info@purple.com.
Press inquiries
Email us at press@purple.com.
Influencer inquiries
Drop us a line if you’re an influencer and would like more information on the
Purple ambassador program.
Affiliate program inquiries
Purple runs a limited affiliate program. You can apply today to see if you qualify or email us at affiliate@purple.com if you have additional questions.
Partnership inquiries
Email us at partner@purple.com.
Retail inquiries
Want to make money and help butts around the world sit more comfortably? Then becoming an authorized Purple Retailer might be your calling.
Click here to learn more!