You have 100 calendar days to return your Pillow from the date of delivery when purchased from purple.com and Purple retail locations. We recommend sleeping on your Pillow for at least 30 nights to allow your body to properly adjust. For recommendations on how to make your sleep experience better, please contact us using the information below. To be eligible for a return, your Pillow must be clean and undamaged. To initiate a return on your pillow, please call Purple Customer Care at 888-848-8456. For more information, you can view our full policy HERE.