Please Note: In light of COVID-19, some delivery windows might be extended. We are doing all we can to ensure you receive your items as quickly as possible and sincerely appreciate your understanding. Additionally, wait times to speak with a customer service representative may be longer than normal. We apologize for any inconvenience and greatly appreciate your patience during these unusual times.

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You have 100 calendar days to return your Purple® Pillow from the date of delivery when purchased purple.com and Purple retail locations. We recommend sleeping on your Purple® Pillow for at least 30 nights to allow your body to properly adjust. For recommendations on how to make your sleep experience better, please contact us using the information below.

To be eligible for a return, your Purple® Pillow must be clean and undamaged.

To initiate a return on your Harmony pillow, please call Purple Customer Care at 888-848-8456.

For more information, please click HERE

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