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Where can I find warranty information on Purple products?
Find all our warranty information HERE!
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Does the 100-night trial start when the Purple® Mattress ships or when it's delivered?
Great question! Your 100-night trial begins the day your Purple® Mattress is delivered to your doorstep. If you decide Purple isn't a perfect fit for you within the first 100-nights, we will have i...
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How do I clean the Purple® Seat Cushion?
All of our seat cushions will follow the same care instructions. Purple® Seat Cushion Cover: Machine wash cold, tumble dry low. Purple® Seat Cushion: Hand wash in warm water with gentle detergent,...
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How do I wash the Purple™ Mattress Protector?
Cleaning the Purple™ Mattress Protector is easy! Just machine wash in cold water and tumble dry low.
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What are the shipping dimensions for the Purple™ PowerBase?
This PowerBase has been retired. For information on our new adjustable bases, click HERE. Great question! Listed here are the shipping dimensions for each Purple™ PowerBase. Twin XL Product Dimen...
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Does Purple contain memory foam?
Purple does not contain memory foam! Memory foam can break down quickly and start to cradle you in a hammock-like position, which can be hard on your back. It also sleeps hot, whereas Purple is tem...
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Is there an adjustment period for the Purple® Mattress?
Purple Mattresses use the GelFlex Grid to cradle your pressure points, such as hips and shoulders, while correctly supporting your back and neck. Your body may not be used to the spinal support it'...
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How can I leave a review?
We would love to hear your feedback! At the bottome of each product page, you can find an option to "Write a Review".
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What is the Purple Pillow Warranty Policy?
This limited warranty extends for 1 year from the original purchase date of the original product purchased. This warranty is valid only if the purchaser is an individual who thereafter uses the pro...
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How do Purple® Seat Cushions compare to other brands?
The Purple® Seat Cushion uses the patented Purple Grid technology! Purple relieves pressure while supporting you throughout the day. This one-of-a-kind product includes a 30-day return period and a...