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What is the Purple Mattress® Warranty Policy?
Purple is committed to providing superior product durability and quality so that you may achieve a healthful, comfortable rest. Purple does not expect you to experience any defect, but if you do, ...
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What is a Split King?
A Split-King consists of two Twin XL mattresses laid side-by-side. Check out which of our mattresses are offered in a Split-King, HERE
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How can I start the return process of my Purple® Mattress?
Thank you for giving Purple a try! We're so sorry to hear that it's not the right mattress for you. Give us a call at 888-848-2305 to start the return process!
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What Purple® Seat cushion is recommend for coccyx pain?
We recommend The Ultimate Purple® Seat Cushion for tailbone sensitivity! It has an indentation where your tailbone rests to help relieve unwanted pressure. All of our seat cushions come with a 30-d...
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Does the mattress stay in place as the PowerBase is adjusted?
This PowerBase has been retired. For information on our new adjustable bases, click HERE. Great question! The base is made with a unique non-slip fabric that keeps the mattress from sliding on th...
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How durable is the Purple® Pillow?
The Purple® Pillow is made of a very durable material - the proprietary Purple Grid. It also includes a 1-year warranty!
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What is the weight limit for the Purple® Seat Cushion?
The Purple® Seat Cushion does not have a weight limit, though there may be one seat cushion that will fit your needs better than another. Find each seat cushion and their best use, HERE.
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Do I place the Purple™ Powerbase on an existing foundation?
This PowerBase has been retired. For information on our new adjustable bases, click HERE. You want to place the Purple™ Powerbase directly on the floor.
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What is the weight limit for the Purple™ PowerBase?
This PowerBase has been retired. For information on our new adjustable bases, click HERE. The Purple™ Powerbase is tested and holds up to 850-pounds.
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Do you make custom sizes of the Purple® Seat Cushions?
We would love to! At this time we do not make custom sizes in the Purple® Seat Cushion, but we do offer a handful of styles. Find them, HERE.