How do I purchase a replacement smart base remote, if needed? Purple Customer Care will be happy to help you! Please call 1-888-550-3746 to purchase a replacement. Related articles Where do I find the QR code that pairs the app to my smart base? How do I pair my smart base remote? How do I pair to the app to the smart base? Can you offer more details on the Purple™ PowerBase remote? Ascent Adjustable Base™ - Owner's Manual