We would be happy to help you begin the warranty process for your Purple product. Our goal is to make things as seamless as possible for our customers! We will send you an email to begin this process.

All we need from you is a quick response including a brief description of the warranty issue and any pictures or videos that may be applicable. 

From there, our hard-working warranty team will respond ASAP to help resolve the warranty claim. If you would verify your preferred email, we will get this process started for you shortly! 

To start a warranty claim, reach out to our Customer Care Center at 888-848-8456 or info@purple.com.