We’ll issue a full refund for the entire purchase; however, accrued interest is not refunded when financed through Affirm.
Be sure to contact Customer Care and we can help you get this process started. Contact us at 888-848-2305.
Please Note: In light of COVID-19, some delivery windows might be extended. We are doing all we can to ensure you receive your items as quickly as possible and sincerely appreciate your understanding. Additionally, wait times to speak with a customer service representative may be longer than normal. We apologize for any inconvenience and greatly appreciate your patience during these unusual times.