Please Note: In light of COVID-19, some delivery windows might be extended. We are doing all we can to ensure you receive your items as quickly as possible and sincerely appreciate your understanding. Additionally, wait times to speak with a customer service representative may be longer than normal. We apologize for any inconvenience and greatly appreciate your patience during these unusual times.

Purple supports.

What mattress foundation should I use?
Do Purple products come with a free trial?
Do you charge a restocking fee?
What is the Purple® Mattress warranty?
Do you need to use Purple® Sheets with the Purple® Mattress?
Where can I try Purple?
Does Purple sell mattress toppers?
What kind of mattress protector do I need?
Does the 100-night trial start when the Purple® Mattress ships or when it's delivered?
Where are the Purple™ Sheets made?

I want to return my Purple® Mattress, but I used the financing option. How does this process work?

We’ll issue a full refund for the entire purchase; however, accrued interest is not refunded when financed through Affirm.

Be sure to contact Customer Care and we can help you get this process started. Contact us at 888-848-2305.

Need to talk to a person?

Chat

Phone

Purple supports.

Articles in this section