Purple supports.

  1. Purple Innovation, LLC
  2. Product Information
  3. Adjustable Base
  4. Smart Bases
  5. Power & Safety

Power & Safety

  • Is there a child lock feature?
  • What is the radio frequency level of the adjustable base?
  • In case of a power outage, how do I adjust the bed?
  • What is the amperage of my power bed?
  • My adjustable base stopped working. How do I troubleshoot it?
  • My Purple Smart Base app isn't adjusting the base. How can I troubleshoot it?