Purple supports.

  1. Purple Innovation, LLC
  2. Shipping
  3. FAQs

FAQs

  • Mattress Unboxing Video
  • Does the Purple Mattress Come in a Box?
  • Does Purple offer premier delivery?
  • Can I pick up the mattress locally instead of having it shipped?
  • When you deliver The Purple® Mattress do you drop it off in my house?
  • Will Purple remove my old mattress upon mattress delivery?
  • How long can the Purple® Mattress stay rolled up in its packaging?
  • Does Purple set up the Ascent Adjustable Base when it is delivered?
  • Should I wait to sleep on my Purple® Mattress after unrolling it?